You as the New Employee
Do you still remember when you first enter the workplace and it is your first time working and everything seems to be out of place. You just don't know what to do, where to go, whom to talk to and even worst you did several kinds of mistakes. Don't you just feel lost and worried? I know exactly how you feel because I felt the same way when I first start working.
All of us will experience several stages of socialization at work. Starts off with Anticipatory Socialization where we all have expectations of what we can get from the organizations and what the organization can get from our service. Following, will be the encounter phase where the newcomer needs to clarify his or her duty in the organization an learning as well as attending a course to be a better employee. Finally, the stage of metamorphosis where the newcomer has indulge the self to be the true insider in the organization after obtaining various kinds of needs, skills and desires.
Now, the idea as a new employee does not necessarily stop there. It occur every time you enter a new workplace or new environment and atmosphere. It is different depending on how the company or that particular organization runs. Some work may need special training for you to complete in order to join the organization such as air hostess for Malaysia Airlines (MAS). All stewardess and steward need to undergo a course train by their seniors to learn all the tasks oriented for them to perform well in their work. This course may be varies starting from how you dress, how you interact with the passengers, how to serve them, and most importantly how to keep the passengers in safe all the time. All these can be obtain during the training course. It is also known as the Organizational Assimilation which is an effort put by MAS to create a better skilled worker as well as better environment for the new employee to socialize with the previous crew with a good response and feedback from the employee.
However, an employee need to be open to absorb new things an attitude while at it since the culture at the workplace are different depending on each department. Otherwise, it would be an Organizational Socialization where only the company make an effort to transform the new employee into their full-fledged crew. For example, the way cabin crew socialize within their members may be different with the way they interact with the ground floor crew. We need to adapt to the environment to be accepted. All we need to do is observe, ask question to clarify and learn from them. As old proverb says "Watch & Learn".
Listen & Learn,
Azzy
i heard junior flight attendants at singapore airlines get bullied by seniors.
ReplyDeletehow is it like in MAS?
owh well, as always bullies will happen. it's juz nature. even in MAS it happens sometimes. All u need to do is to know where u stand & how to limit it. I have to say it's actually their way of bonding. hahahah~
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