Organizational Communication
As we heard the story from Ms. Diana earlier about how her experiences working in bank affects her attitude with her cliques and her bosses, I would like to share with you some of the stories that happen in a company back in UK. To starts off, first I shall give the basic info so that you can get the idea what the company is like.
"LGMK" company is a well-known advertising company in UK and it has many top clients. For most of the big advertising company, of course it works within the Transformational Model as they communicate across the world to expand their market. This can be seen from the video conference that they had each month among the top board directors to discuss about their company. Each unit plays different role in carrying the research upon consumer as well as gaining the latest update in different region for them to come out with the best advertisement.
However, like we discuss in the class earlier each organization can carry more than one traits. I believe in most of the organization these days, we try to apply all traits in order to achieve the best result. From my reading, "LGMK" has organized a Team-Building Weekend for the Creative Department.They had 2days off in the suburb; what the boss thought it would be the best way for all of them to get along and know each other better went the opposite. The places were great, but the only problem that seems to annoy the workers is that they does not think that the game they played such as "Get-To-Know-U" and "ZIP ZAP BOING!" will do any good for their department. The boss of the Creative Department, Josh thought that by keeping the workers happy and emotional in check would boost up the creativity in them. Sometimes, the "traditional" way works best. In the end, they all had a night out at the bar having their drinking session.
The incident above can be applied to the Human Relations Model, the boss and the workers can relate easily in the open up drinking session. In fact, they had a great time despite that everyone was a bit pissed at Josh for making them went to the worthless creative camp earlier. Same applied to us, generally we would prefer to have dinner or go over for "teh tarik" to have a catch up session within our cliques or bosses. In that way, it helps us to feel free to open up to them without feeling tense or stress.
Improving Interpersonal Relationships
Four main characters in interpersonal relationships are Hidden, Close, Blind and Open. Personally, I'm a Blind person but I also scored Open and Hidden as my second characters which only 1 mark different than Blind. From this result, we can say that each person has different personalities at given situations. Understanding the person that we work with in the organization certainly will help us to achieve better understanding and goals.
Back to the "LGMK" company, I shall describe some of the relationship that occurs in the company.
Open Vs. Open: Both Amelie & Duncan are partner for their advertisement project. They have worked together for a very long time and understand each other well. For example, when Amelie is feeling stressed due to lack of ideas for their project, Duncan would go out and brought in some coffee as well as chocolate knowing that Amelie can only think properly when she has caffeine and glucose in her body. On the other hand, if there is any disagreement among them, they would lay it out and discuss upon it to achieve mutual understanding.
Hidden Vs. Close: Applied between Amelie and her boss, Josh. Amelie seems to be hidden, in other words control her movements or not sharing much whenever Josh is around. She is trying to show some respect and does not feel comfortable when Josh is around. Josh on the other hand was portrayed as a closed person by Amelie because Josh usually doesn't talk much. Normally, Josh would stop by to monitor Amelie and Duncan in the meeting room and only says a few words to keep them going.
Blind Vs. Open: Amelie's perspective towards Josh changed, after the incident happen at the Wing Manor Inn. Amelie's look up at Josh, the way he respond and take care of his employees in professional way. Amelie has been blind for all this time for not seeing the true Josh. Amelie certainly respect Josh more and seek for his opinion from time to time. In fact, there's a scene where both of them were working late and Josh offers Amelie for a ride. Amelie felt uncomfortable but accept it anyway. It triggers her how ignorant she was for not knowing where her boss lives. Since then, they both make an effort to open up more to work on their interpersonal relationships.
Those are some of the example that I found in the book that I read. In real life, it does happen. We often judge people for not being open enough or too close to even share a story. What we don't realized is that these characteristics can change throughout times. Some people may be open to certain people that they trust and might not to the other. What important is that how we manage and cooperate it among us.
Next, how well you can listen when I said something...
Open Vs. Open: Both Amelie & Duncan are partner for their advertisement project. They have worked together for a very long time and understand each other well. For example, when Amelie is feeling stressed due to lack of ideas for their project, Duncan would go out and brought in some coffee as well as chocolate knowing that Amelie can only think properly when she has caffeine and glucose in her body. On the other hand, if there is any disagreement among them, they would lay it out and discuss upon it to achieve mutual understanding.
Hidden Vs. Close: Applied between Amelie and her boss, Josh. Amelie seems to be hidden, in other words control her movements or not sharing much whenever Josh is around. She is trying to show some respect and does not feel comfortable when Josh is around. Josh on the other hand was portrayed as a closed person by Amelie because Josh usually doesn't talk much. Normally, Josh would stop by to monitor Amelie and Duncan in the meeting room and only says a few words to keep them going.
Blind Vs. Open: Amelie's perspective towards Josh changed, after the incident happen at the Wing Manor Inn. Amelie's look up at Josh, the way he respond and take care of his employees in professional way. Amelie has been blind for all this time for not seeing the true Josh. Amelie certainly respect Josh more and seek for his opinion from time to time. In fact, there's a scene where both of them were working late and Josh offers Amelie for a ride. Amelie felt uncomfortable but accept it anyway. It triggers her how ignorant she was for not knowing where her boss lives. Since then, they both make an effort to open up more to work on their interpersonal relationships.
Those are some of the example that I found in the book that I read. In real life, it does happen. We often judge people for not being open enough or too close to even share a story. What we don't realized is that these characteristics can change throughout times. Some people may be open to certain people that they trust and might not to the other. What important is that how we manage and cooperate it among us.
Remember, there's always a WAY to work at for a BETTER understanding in Organizational Communication!
Based from the book: Step on it, Cupid! by Lorelei Mathias
Hope you get the messages that I want to share this time around =)Next, how well you can listen when I said something...
Toddles,
Azzy
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